CUSTOMER SERVICE & CONTACT
Whether you have a query, are in need of advice, or perhaps you have a great suggestion for us, we’d love to hear from you.
You may want to check our comprehensive list of FAQs first.
If you need further help then please do get in touch with our expert team:
Customer Services contact: firstname.lastname@example.org
Headquarters Germany: +49 (0) 731-93 45 -199
Headquarters UK: +44 (0) 1264 38 60 34
REPLACEMENT PARTS / REPLACEMENT COVERS
You will receive BRITAX RÖMER original replacement parts (like replacement covers) from your baby/child specialist shop close to you. There you will find friendly staff who will advise you and order the necessary part if it is not in stock.
GROUP 0+ PUSHCHAIR COMPATIBILITY
In addition to our BRITAX pushchairs our infant carriers are also compatible with selected pushchair models in the market. Please ask trained store staff for additional adaptors required or contact the pushchair manufacturer for further information.
CHILD SEAT BUCKLE
Functional faults on the child seat buckle are usually attributable to accumulations of dust and dirt. If this problem occurs, please refer to the users instructions for your child seat, which describe in detail the type of problem and what to do about it.